How to contact a customer


  1. 1.
    On the Orders tab, select Manage Orders.
  2. 2.
    Locate the order that you want to contact the buyer about.
  3. 3.
    In the Order Details column, click the name of the buyer when it is available to open the Contact Buyer page.
  1. 1.
    Select contact reason, complete, review and send message.