# How to contact a customer

## Instruction

1. On the **Orders** tab, select **Manage Orders**.
2. Locate the order that you want to contact the buyer about.
3. In the **Order Details** column, click the name of the buyer when it is available to open the **Contact Buyer** page.![](https://files.nuclino.com/files/9080b608-f2a7-47bf-970e-6f23c22384eb/d3ee16f0-bd12-4dd4-86a3-5c5acbc5d629.png)

![](https://1671912480-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MLPa6oBzQ9pD3cD_RYH%2F-MLV0y2pkTQej5c_JkXk%2F-MLV2CMP9wXFq10u3-dV%2Fd3ee16f0-bd12-4dd4-86a3-5c5acbc5d629.png?alt=media\&token=96ed0d27-8a45-41a5-b659-cef51e90ef87)

1. Select **contact reason**, complete, review and send message.

![](https://1671912480-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MLPa6oBzQ9pD3cD_RYH%2F-MLV0y2pkTQej5c_JkXk%2F-MLV2FKZkjoqtotFJj5g%2F8cc9a44d-19ea-4a0f-aa52-2ef74e2f2aa6.png?alt=media\&token=b989cf76-0b41-4943-aea7-327951db011b)