🍋
🍋
🍋
🍋
Amazon Knowledge
Home
Pricing Calculator
Team
Search
⌃
K
Links
Sitruna Guides
Set Up
Add a Secondary User
Open an Amazon Seller Account
VAT on Amazon
Fulfilled by Amazon (FBA)
Advertising & Marketing
Listing Optimisation
Paid Advertising (PPC)
Features & Programs
Deals & Promotions
Technical Support
Product IDs
Brand Protection
Customer Service
How to contact a customer
Issue a Refund
Remove Negative Feedback
Powered By
GitBook
How to contact a customer
Instruction
1.
On the
Orders
tab, select
Manage Orders
.
2.
Locate the order that you want to contact the buyer about.
3.
In the
Order Details
column, click the name of the buyer when it is available to open the
Contact Buyer
page.
1.
Select
contact reason
, complete, review and send message.
Technical Support - Previous
Customer Service
Next
Issue a Refund
Last modified
2yr ago