# Remove Negative Feedback

## Overview

Before trying to remove a negative seller feedback, please consider:

Amazon only removes feedback in the following cases:

* The feedback includes obscene language.
* The feedback includes seller-specific personally identifiable information.
* The entire feedback comment is a product review

Amazon will strike-through feedback in the following cases:

* The entire feedback comment is regarding fulfillment or customer service for an order fulfilled by Amazon.

## **Instructions**

Select "Feedback" under "Performance![](https://files.nuclino.com/files/97d159d7-fc8b-453f-abbd-f7a4f569c32c/93716a73-a64a-4f90-bfe1-e99063ab9572.png)

![](https://1671912480-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MLPa6oBzQ9pD3cD_RYH%2F-MLV0y2pkTQej5c_JkXk%2F-MLV2XrAKemk_9fpZKJU%2F93716a73-a64a-4f90-bfe1-e99063ab9572.png?alt=media\&token=3e394863-69af-4a3c-8a04-ab6d18b92f03)

Choose "Request removal" if the feedback is eligible for removal![](https://files.nuclino.com/files/b40b6589-db67-483c-b8ef-7af55f6d3c9f/7b97c860-b0e4-4f86-ac69-7916e45e6194.png)

![](https://1671912480-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MLPa6oBzQ9pD3cD_RYH%2F-MLV0y2pkTQej5c_JkXk%2F-MLV2a87CuYGOrWAZX8-%2F7b97c860-b0e4-4f86-ac69-7916e45e6194.png?alt=media\&token=7541c1a2-2de1-4a38-b449-2c5f6ebb3b74)

If Amazon doesn't remove the feedback automatically but you believe that the feedback is eligible for removal, you can raise a case and explain the reason why Amazon should remove the feedback.