Issue a Refund

How to issue a refund after a return request is authorised and the returned product is accepted

Instructions

Select Orders > Manage Orders

Look for order that you wanted to give a refund with an order ID. Once you have found your order, click Refund Order button

Select the reason for refund and fill out the Amount to Refund fields. You can check the Refund full Amount to automatically fill the fields with the whole amount that the customers paid.

Click Submit a Refund button.